Checklist for Application Production Support People
Programming ....
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What is the dominant process?
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Common kinds of outages we can face
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what could slow down a process
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What components in the system often change.
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Reverting back the changes done.
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How do you recover the system if server crashes?
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Do you have process diagrams containing server names, job names, job timings?
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What are the downstream impacts?
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How often do you clean up log files?
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Do log files contain meaningful information?
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Any scripts needed to quantify the things?
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Are processes distributed over different servers?
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Any tools needed to get information at one place rather than logging onto different servers.
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How are you monitoring the status of production jobs? Any alerts generated?
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Do you need a webpage/user interface to simplify life?
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Files taking most of the disk space
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Processes eating most of the processor time
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Prashant Mhatre
Make Money, Programming, Bollywood, Marathi
^_*