Checklist for Application Production Support People


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  • What is the dominant process?
  • Common kinds of outages we can face

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  • what could slow down a process
  • What components in the system often change.
  • Reverting back the changes done.
  • How do you recover the system if server crashes?
  • Do you have process diagrams containing server names, job names, job timings?
  • What are the downstream impacts?
  • How often do you clean up log files?
  • Do log files contain meaningful information?
  • Any scripts needed to quantify the things?
  • Are processes distributed over different servers?
  • Any tools needed to get information at one place rather than logging onto different servers.
  • How are you monitoring the status of production jobs? Any alerts generated?
  • Do you need a webpage/user interface to simplify life?
  • Files taking most of the disk space
  • Processes eating most of the processor time
    • Posted February 8, 2008 by admin. Comments and trackbacks are closed.
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